FAQ
What about setup/digitizing fees?
A: There is a one-time digitizing fee. Fees are waived on some large orders and some sales. Contact us to see if you qualify for this, or to get a quote on your digitizing price.
What is digitizing?
A: Digitizing is the process where we take your logo/text and create actual stitch paths for the machine we use to sew. This is not the same as having a vector file or cad file. Completely different process involved.
What is your turn around on your bulk hat orders.
A: 1-5 Business days is our production time. Sometimes less though. We generally give you a time frame upon ordering.
Can I order just one Item?
A: Yes, however pricing on one item is priced retail and applicable digitizing and shipping will apply.
Can our club or company set up ordering in singles?
A: Yes, the company can pay for the “setup/digitizing fee” ,them employees etc can contact us direct for there own orders!
Can you put web addresses on a Item?
A: Yes at additional cost, keep in mind though the smaller you go the harder it becomes to embroider.
How many colors of thread do you have?
A: We stock around 70-80 colors, people ask what they are, pretty hard to display them all, basically we have all the normal colors and shades lighter and darker of each.
Can you embroider on other things like towels/beanies/etc?
A: Short answer is if you can stick a needle through it then we can embroider on it, so yes.
do you ship items?
Yes, we ship all over ireland and united kingdom.
